Terms of Service

 Effective Date: July 16, 2024

Personalized Moments, Captured Forever

Your Happy Gift is dedicated to helping you create unforgettable, customized gifts that celebrate life's special moments. Our platform allows you to design unique star maps and other personalized products that capture the essence of your cherished memories. By using our website and services, you agree to comply with and be bound by the following terms and conditions.

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Your Happy Gift website (yourhappygift.com) and all related services, features, content, and applications (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Service.

The Service is owned and operated by Your Happy Gift B.V., a company registered in the Netherlands. Our physical address is Stephensonstraat 18, F, 1097 BB Amsterdam, Netherlands. For any inquiries, please contact us at info@yourhappygift.com.

Updates and Modifications

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates or changes.

Eligibility and Account Creation

Our Service is available to users of all ages. However, if you are under the age of 18, you may need parental consent to make purchases or enter into any legally binding agreements. By using our Service, you represent and warrant that you have the legal capacity to enter into these Terms and to comply with all applicable laws and regulations.

To access certain features of the Service, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach of your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect any violations of these Terms or for any other reason without prior notice.

Product Offerings and Customization

Your Happy Gift currently offers a range of personalized gift products, including customized star maps. Our product offerings may change over time, and we reserve the right to add, modify, or discontinue any products or services without prior notice.

When using our customization tools, you agree to comply with all guidelines and restrictions provided on our website. We reserve the right to reject or modify any customization requests that we deem inappropriate, offensive, or in violation of any third-party rights.

Intellectual Property Rights

All content on the Your Happy Gift website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Your Happy Gift or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Your Happy Gift and is protected by international copyright laws.

You may not use, reproduce, distribute, modify, or create derivative works from any content on our website without our express written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

User-Generated Content

By submitting any content, including customization requests, reviews, or feedback, to our website, you grant Your Happy Gift a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity; and that you will indemnify Your Happy Gift for all claims resulting from content you supply.

Ordering and Payment

When placing an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any orders placed for products listed at incorrect prices due to typographical errors or errors in pricing information.

We accept various forms of payment, including major credit cards and other payment methods specified on our website. By submitting an order, you authorize us to charge the account you specify for the purchase amount.

All prices displayed on our website are in the currency specified and do not include any applicable taxes or shipping charges, unless explicitly stated otherwise. Taxes and shipping charges, if applicable, will be added to the final purchase amount and displayed before you complete your order.

Shipping and Delivery

Your Happy Gift offers free shipping on all orders to the eligible countries listed on our website. We strive to process and ship orders as quickly as possible, but delivery times may vary depending on your location and the specific product ordered.

We are not responsible for any delays, loss, or damage that occur during shipping once the package has left our facility. If you have not received your order within the estimated delivery time, please contact our customer support team for assistance.

Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for orders that are delayed or undeliverable due to incorrect or incomplete address information provided by the customer.

Returns and Refunds

We want you to be completely satisfied with your purchase from Your Happy Gift. If you are not entirely happy with your order, you may return it for a refund within 14 days from the date of receipt, subject to the following conditions:

1. The item must be unused, in its original condition, and in its original packaging.
2. You are responsible for the cost of return shipping unless the item is defective or we made an error in fulfilling your order.
3. To initiate a return, please contact our customer support team for instructions and to obtain a return authorization.

Please note that we do not accept returns for the following reasons:

1. Customer errors in customization or design choices.
2. Incorrect or incomplete shipping address provided by the customer.
3. Normal wear and tear or damage caused by improper use or storage.

If your order arrives damaged, we offer a replacement or a refund. To process this, please provide clear photos of the damaged item and packaging within 48 hours of receiving your order.

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to be processed and reflected in your account.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference, to understand how we collect, use, and disclose information about you.

Limitation of Liability

To the fullest extent permitted by applicable law, Your Happy Gift and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

1. Your access to or use of or inability to access or use the Service.
2. Any conduct or content of any third party on the Service.
3. Any content obtained from the Service.
4. Unauthorized access, use, or alteration of your transmissions or content.

The total liability of Your Happy Gift, whether in contract, warranty, tort (including negligence), product liability, or any other theory, arising out of or relating to these Terms or the use of or inability to use the Service, shall not exceed the amount you paid to Your Happy Gift for the applicable product or service.

Indemnification

You agree to indemnify, defend, and hold harmless Your Happy Gift and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted exclusively in the courts of Amsterdam, Netherlands, and you consent to the jurisdiction of such courts.

Severability

If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by Your Happy Gift on the website, constitute the entire agreement between you and Your Happy Gift concerning the Service and supersede all prior agreements and understandings, whether written or oral, regarding the Service.

Contact Information

If you have any questions, concerns, or comments about these Terms of Service, please contact us at:

Your Happy Gift

Stephensonstraat 18, F

1097 BB Amsterdam

Netherlands

Email: info@yourhappygift.com

By using our Service, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. Thank you for choosing Your Happy Gift to create personalized memories that last a lifetime.